Returns & Refunds

At Dave’s Cards and More, we want every customer to be happy with their purchase. Because sports cards are collectibles whose value depends on their exact condition, all sales are final, with the exceptions below.

When we accept returns

We accept a return, and will make it right, if:

• Your item arrived damaged, or
• We shipped the wrong item

How to report a problem

1. Contact us within 3 days of delivery at dave@davescardsandmore.com or 763-242-9575.
2. Include your order number and photos of the item and the packaging it arrived in.
3. Please keep the item and all packaging until we’ve resolved your request.

Once we verify the issue, we will work with you to provide a replacement, store credit, or refund, as appropriate. If the item needs to come back to us, we’ll give you return instructions and cover the return shipping cost.

Authenticity guarantee

Every card we sell is guaranteed authentic. If a card you bought from us is found not to be authentic by a recognized third-party grading or authentication company (such as PSA, Beckett/BGS, SGC, or CGC), we will give you a full refund, including your original shipping cost, once the card is returned to us in the same condition it was sent.

To make an authenticity claim, contact us within 30 days of delivery and include the grading company’s written finding.

What we can’t accept

We can’t accept returns for:

• A change of mind, or a card you no longer want
• A disagreement with the condition of an ungraded (raw) card, where the listing photos accurately show the card you received. Condition descriptions for raw cards reflect our honest opinion; the photos show the actual card you’ll receive.
• A grade assigned to a card by a third-party grading company, including a different grade you receive if you resubmit the card for grading
• Changes in a card’s market value after purchase
• Problems reported more than 3 days after delivery (except authenticity claims, above)

Refunds

Approved refunds go back to your original payment method. Once we issue a refund, it typically takes 5–10 business days to appear, depending on your bank or card issuer.

Cancellations

If you need to cancel an order, contact us as soon as possible. We can cancel and fully refund an order that hasn’t shipped yet. Because we usually ship the same day, we can’t always stop an order once it’s been packed.

Lost or damaged packages

If your package is lost or arrives damaged in transit, contact us right away. We’ll work with the carrier and with you to resolve it. See our Shipping Policy for details.

Questions

Email dave@davescardsandmore.com or call or text 763-242-9575.