At Dave's Cards and More, we strive to ensure every customer is satisfied with their purchase. Due to the collectible nature of sports cards, all sales are considered final. Returns or refunds are accepted only if an item arrives damaged or if the incorrect item was shipped. Any issues must be reported within 3 days of delivery and include photos of the item and packaging. Once verified, we will work with you to provide a replacement, store credit, or refund, as appropriate.